The Wall Street Journal has an article on the reliance we have on large information technology monopolies that have grown from the network effect of the Internet. The ubiquity of the Internet allows people to easily gravitate to the biggest and best online services which create monopolies that will fight to exist long past their usefulness and competitiveness. The key issue is not necessarily that monopolies tend to get created but whether there is enough competition to keep them honest and whether they will be replaced quickly when they are no longer competitive. The outlook could be more hopeful than suggested in the article as there are examples of once large services that have been replaced relatively quickly. Two that come to mind are Myspace and Yahoo. The examples used in the article like Google, Facebook, and Twitter while having monopoly characteristics in their domains haven’t been around for that long, don’t yet have competitors that can offer a compelling alternative, and haven’t yet established long term business models in key aspects of their business. Stating that there might be a danger of them becoming too powerful or outliving their usefulness could be a bit premature at this stage of their lifecycle.
Periodic assessments of market competition are important to keep in mind, however, because there is a danger of large players abusing power. Consumers need to be aware of the potential monsters they could be creating if they join the bandwagon and thereby limit their alternatives. The best way to avoid service complacency and abuse is healthy competition. Think of every transaction whether it be attention, information, purchase or subscription as voting with your dollars.
Starting with what the customer wants is old school motherhood but understanding how Amazon does it for new product development can provide useful insights.
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Honda has designed and demonstrated a new unicycle that is similar to the Segway for people who want to sit down instead of stand up. The design is impressive in how it works, simplicity of use, and compactness. What remains to be seen is how much it costs, when it will be available, and whether…
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One of the great things about being in business for yourself is creating the opportunity to do business your way. Common Craft is a creative explanation business that has decided that their business philosophy is Erring on the side of Happiness. This is a counterpoint to the view that you don’t really have a business…
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At the end of the day, I know it’s a cliche, but people are our most important asset in the world by far. It’s people who deliver innovation. We are the most focused company that I know of or have read of or have any knowledge of. We say no to good ideas every day….
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Most consumers don’t know and don’t care about the business models underlying the products they buy because, let’s face it, life is complicated enough and bottom line what really matters to most people is just the availability, quality, and price of the product they buy. People should care about business models, however, because they affect…
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Dick Bass on Microsoft’s lack of Innovation A critique from a former Microsoft VP about Microsoft issues with innovation shows that even with huge resources, talented people, and world class research, cultural roadblocks and internal competition can severely impede successful delivery of innovation. Official Microsoft Response Surprisingly, as John Gruber noted, Microsoft officially responded without…
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There is a lot of reaction to the iPad announcement and much of it is criticism. Fraser Spiers explains it as Futureshock. Much of the commentary is about how the iPad is not like other computers as if this is a bad thing. How would innovation occur if suppliers listened to sources like ZDNet (10…
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Daring Fireball has a thought provoking retrospective on the Newton regarding how the new Apple tablet will differ from its tablet predecessors. This will eventually make a classic marketing and product management case study once the dust settles and we see how successful or not the new product(s) become. Newton Messagepad tablet Newton with keyboard…
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Brian Lawley at the 280Group has a really great promotion for his new book The Phenomenal Product Manager (The Product Manager’s Guide to Success, Job Satisfaction and Career Acceleration). It is only available until October 1, 2009 and it includes membership in the AIPMM (Association of International Product Marketing Management).
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